We're here to help you with Snakeworld
Have a question, found a bug, or need help? We'd love to hear from you!
kontakt@snakeworld.appOpen the app, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Google/Apple account you used for the original purchase.
Sign in with your Google account by tapping "Sign In" on the Highscores screen. Choose a username, and your scores will automatically appear on the global leaderboard.
When your snake fills 40% of the grid, it shrinks back to a smaller size and your score multiplier doubles. This allows for endless gameplay and massive scores!
Yes! Go to your Stats screen, tap on your profile, and you can change your username there.
Visit snakeworld.app/delete-account, sign in with your Google account, and confirm deletion. This will permanently remove all your data.
Try closing other apps running in the background. If the issue persists, try reinstalling the app. Your progress will be restored when you sign in again.
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Response Time: We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your email subject.
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